FAQ

Product

What is Olma?

Olma is a reusable graduated bottle designed to simplify everyday home cleaning routines. Simply follow the pre-measured lines using common household ingredients to create your own multi-surface cleaner at home in just 1–2 minutes.

Designed to help reduce unnecessary chemicals, save money on everyday cleaning products and create a simpler, more intentional home routine.

Does the bottle come with cleaning ingredients?

No. The bottle is intentionally sold empty so you can use simple ingredients already available at supermarkets like Coles, Woolworths or Aldi.

This also means you always know exactly what goes into your cleaning formula with no hidden ingredients or unnecessary additives.

What ingredients do I need?

Our multi-surface bottle is designed to work with simple everyday ingredients such as:

whasing soda, soap flakes, alcohol 70%, essential oil, water

The exact recipe is printed directly on the bottle for easy everyday use.

Is this safe around children and pets?

Olma is designed around simple natural household ingredients commonly used in everyday home cleaning routines.

Because you create the formula yourself, you always know exactly what is being used in your home. However, as with all cleaning products, we still recommend storing the bottle safely out of reach of children and pets.

Is it difficult to use?

Not at all. Olma was designed to make DIY cleaning feel simple and approachable.

Just follow the markings on the bottle step by step. No complicated measuring or confusing recipes. Your cleaner is ready in just 1–2 minutes.

Why not just use a regular spray bottle?

Olma was created to simplify the entire experience.

The graduated design removes guesswork, reduces clutter and turns everyday cleaning into a more intentional and organised routine. It’s designed to be both practical and beautiful to use daily.

Unlike many commercial cleaners, Nooma allows you to create a simple cleaning formula using natural household ingredients while helping reduce the cost of constantly rebuying disposable products.

Most commercial cleaners are also largely made of water, something you already have at home. With Nooma, you simply add your own water and everyday ingredients instead of paying repeatedly for pre-mixed bottles.

Can I reuse the bottle?

Yes. Olma is designed for long-term everyday use and can be refilled again and again.

What is the bottle made from?

The bottle is made from durable reusable plastic designed for everyday home use while remaining lightweight and practical.

Is the bottle dishwasher safe?

We recommend hand washing the bottle to preserve the quality of the markings and finish over time.

Can I use other DIY recipes in the bottle?

Yes. While the bottle is designed around our recommended multi-surface recipe, many customers also use it with their own simple home cleaning blends.

Will the printed markings fade over time?

The bottle is designed for repeated everyday use. To help preserve the design, we recommend avoiding abrasive scrubbing and high heat.

Does it really clean effectively?

Yes. The ingredients used in the Olma formula have been trusted for everyday home cleaning for years and are known to clean common household surfaces effectively.

Olma focuses on making those routines simpler, more organised and easier to maintain every day.

Is Olma eco-friendly?

Olma encourages a more reusable and lower-waste approach to home care by helping reduce unnecessary disposable cleaning bottles.

Can I leave the bottle on my countertop?

Yes. The bottle was intentionally designed with a minimal aesthetic so it fits naturally into modern homes and organised spaces.

What size is the bottle?

The bottle contains 500ml, making it practical for everyday use while remaining compact and easy to store.

Shipping

Where does Olma ship from?

We ship all orders directly from our partner warehouse to customers across Australia.

How long does shipping take?

Orders are shipped within 24–48 hours and usually arrive within 48-72 hours.

How much does shipping cost?

Shipping is $5.00 Australia-wide. Enjoy free shipping on orders of $69.95 or more.

Can I track my order?

Yes! Once your order is shipped, you’ll receive an email with your tracking number so you can follow your package in real-time.

Do you ship internationally?

At the moment, we only ship within Australia but we’ll be expanding soon!

Returns & Refunds

What if I’m not satisfied with my product?

We offer a return within 30 days of you receiving the product. Returns will be refunded to the original form of payment.

Simply contact us on our contact page on the website, and we will proceed with the refund.

Unfortunately, we do not cover return shipping costs or refund original shipping charges.

How do I start a return?

Send us a message via our Contact page with your order number and reason for return. Our support team will guide you through the quick return process.

When will I receive my refund?

Once we receive and inspect your returned product, your refund will be processed within 3–5 business days to your original payment method.

What if my item arrived damaged or faulty?

We go to great lengths to ensure every product arrives safe and sound, but sometimes shipping can be tough on packages.

If your product arrives damaged or defective, please Contact us within 7 days of delivery with photos, and we’ll send a replacement or issue a full refund.

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